Pay attention to the need to play online poker into a daily activity to serve Online Poker members who play on our site. Where members convey their messages to us via Live Chat 24 hours. So members can ask for help or pass on information to us at any time. Later we will read and we will respond as best we can.
Most members say this contains a request for help from us. Such as requesting to process member deposits and withdrawals. There are also those who forget their own account because they haven’t played on our site for a long time. There are also those who have problems not being able to play or enter the game application and even members also submit complaints.
As customer service, we help according to our work procedures. Because it is our responsibility and we also automatically have a limit in helping. That is, we are not fully able to help or provide assistance to our members. So we also help as much as possible, while we can help of course we will help immediately.
Because we also want to try to provide our best service to members. So that later members can feel comfortable, satisfied and still feel at home playing on our site. But apart from that, members’ playing activities can also be disrupted because there is a sudden disturbance, such as a bank experiencing a disturbance.
When the bank has problems, we also can’t help check transfers from our members. Such as account mutation disorders which sometimes make our work pile up and members are disturbed or disappointed because they have to wait a long time. When we asked members to wait, we also felt very uncomfortable, because we, as members, even though we had transferred, would want to play quickly.
Many members also do not believe that the bank is experiencing disturbances, where members repeatedly convey their insinuations or force many times to be processed immediately. But we also don’t want any misunderstandings to occur, so we still ask that the members wait until things get back to normal. Hopefully members can understand it.
Pay attention to the need to play online poker
When making a deposit we also really hope that members can follow good and correct procedures. Members can confirm first about the status of the bank. But often members deposit funds without asking first. So that members also transfer funds between banks, but the bank is experiencing disruption or Offline.
Even though the bank that has been used by the member is online and normal or it can also go to another bank. Sometimes it makes us quite confused with the members capsa susun online. Moreover, when the bank experienced a disturbance, we did not receive proof of transfer of SMS Banking or mBanking. In fact, if you go to a fellow bank, the funds have already been processed.
One of our members said that he wanted to withdraw funds. However, he requested that the funds withdrawn from his account could be transferred to another account or to a friend’s account. With the reason that the member admitted that he had lost his passbook and admitted that his account was no longer active.
The response or reply we give is that we can’t help like that. Because we are here as customer service also work according to procedures. We process the withdrawal of our members’ funds based on the account registered on their account. It is not possible for us to transfer funds to other destination accounts, so we apologize.
Many members are very hopeful, where members really hope to be helped with all their requests or requests. Even though we are also workers who work according to our procedures. This is also intended for convenience, smoothness and so that there are no misunderstandings from members and from us as well. If it’s like a member whose deposit is delayed because the bank is experiencing problems, if there is a clear photo of the ATM receipt, we will certainly help process it.
If members also feel that they have lost a lot when playing on our site as well, we can’t help win members or share their bonuses at night. So I hope the members can help work together well.